Contact name
Adam Thacker
hapiflow
Fix the right problem. The first time.
Smarter Business. Sharper Systems. Powered by Automation.
Every business has a few mysteries. The recurring task nobody remembers creating. The spreadsheet that predates civilisation. The process that takes six steps even though only one of them is doing anything useful.
hapiflow exists to sort that out.
We are business efficiency consultants helping companies across Norfolk, Suffolk, Cambridgeshire and Essex build smoother systems and cut out the chaos. If you need business improvement consultants in Norfolk, AI business consultants in Cambridge or business automation experts in Suffolk or Essex, this is where things start to make sense again.
Our work blends workflow optimisation, process mapping, digital transformation and AI implementation for SMEs into something practical, calm and human shaped.
How We Work
A clear framework that keeps everything grounded.
Audit
We start by understanding how your business actually operates. Not the tidy version on paper, the honest version. We look at where time leaks, where decisions slow down and which habits are quietly costing you money. This gives us a real foundation for data-driven decision making.
Improve
Then we reshape the flow. Fewer steps, less friction, better alignment between tools and people. This is where the day-to-day workload becomes lighter and the business finally feels coherent.
Automate
With stable processes in place, we introduce automation that removes repetition and strengthens the whole system. Smart digital transformation, CRM automation and AI that supports your people rather than replaces them. This is genuine performance improvement process impact.
Together, these steps create a business that runs predictably and sensibly, without drama.
Why hapiflow
Most teams lose hours every week to unnecessary admin, duplicated effort and outdated systems.
Fix the process, add thoughtful automation and suddenly everything becomes easier.
Capacity grows. Costs drop. Accuracy improves. People breathe again.
This is why we are trusted as performance improvement specialists across the East of England. We do not push software. We build systems that help your business flow.
Our Services
Practical, down to earth solutions that improve how your business works.
No fluff. No templates. No forcing you into someone else’s system.
Business Process Automation
Replace repetitive tasks with fast, reliable automation so your team can focus on meaningful work. Ideal for anyone searching for business automation consultants or business automation experts across East Anglia.
Consulting
For businesses that know things could run better but are not sure where to begin. We identify the changes that unlock the most value with the least disruption.
Audits
A complete operational health check that reveals inefficiencies, risks and opportunities you cannot always see from the inside.
Custom Builds
Automation and system design shaped around your workflow. Bespoke, adaptable and built to fit how your business actually runs.
AI Training and Mentoring
AI only works when people understand it. We train teams to use automation confidently so improvements last long after we leave.
The Future Flows Better
hapiflow is for businesses that want clarity, efficiency and a calmer way of working.
A business where tools support you, processes make sense and time is spent on the work that matters.
If that sounds appealing, we are ready when you are.
Efficiency with personality.
Automation with purpose.
Technology that feels human.
That is hapiflow.
87 Suffield Close, Tharston, Norwich, Norfolk NR15 2JJ, UK
Adam Thacker
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
Closed
Sunday
Closed
2 February 2026 15:45 local time
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