We provide proactive IT support and services to businesses. Working with a range of sectors, we support teams of two to four hundred in professional services, leisure, tourism, and more. Our team form working partnerships with clients. Allowing us to truly understand their needs to best support their growth and innovation.
Breakwater IT provides proactive IT support and services to businesses across Norfolk and the UK. We work with a range of sectors, supporting teams of two to four hundred in professional services, leisure, tourism, and more. Our team of Technicians and Account Managers form working partnerships with clients. This allows us to truly understand their needs to best support their growth and innovation.
Our strapline, ‘A Platform to Power Your Business’, represents the core solutions we offer to our clients to build the foundations of their business. By outsourcing IT services to Breakwater, clients get essential services including upgraded security measures, auditing and support from our Service Desk. Regular monitoring is undertaken by a dedicated team to identify vulnerabilities in our client’s systems. This allows us to create a resolution before it evolves into an issue.
In addition to our IT support package, we provide services including backup and disaster recovery, cloud solutions, telecoms and CCTV services. We also offer consultative and specialist project work.
We partner with some of the industry’s leading providers. This enables us to offer the latest, most effective technology solutions. We supply technologies from brands such as HP, Dell, VMware, Datto and Cisco. Our Technicians undertake regular training, contributing to industry recognised partnership status’, including our Microsoft Gold Partnership. These qualifications demonstrate our continual development and competencies in providing solutions. They also allow us to offer specific products and services related to the partnership. This means our clients are guaranteed to receive the highest and most recent level of technical know-how and solutions.
Our mission is ‘to be a company with employees who care, are knowledgeable and engaged to allow us to empower our client’s businesses to succeed and grow in an innovative way’. To achieve this, staff undertake regular training certifications. This helps to keep them engaged and knowledgeable in their work as they continue to learn new skills.